Handling Tolls & EZ-Pass as a Host
By Belo Rentals · Updated June 2026
Massachusetts uses all-electronic tolling (AET) — there are no cash booths, so tolls are billed automatically. As a host, a little setup avoids surprise bills and awkward toll disputes. Here's how to handle it.
Set up a transponder
Keep a working EZ-Pass transponder in the car so tolls are charged at the lower transponder rate rather than the higher pay-by-plate rate. Make sure it's mounted correctly and the account is active before every trip.
Set expectations on tolls
Tell guests up front that they're responsible for tolls incurred during their trip and how you'll handle reimbursement.
- Keep the transponder active and mounted
- State toll responsibility in your listing
- Save toll statements tied to trip dates
- Recover documented toll costs from the guest
Recover costs with documentation
When a toll bill arrives, match it to the trip dates and recover the documented amount from the guest. Clear records make toll reimbursement straightforward and fair for everyone.
Frequently asked questions
Does Massachusetts have toll booths?
No — it's all-electronic tolling. Tolls are billed via transponder or pay-by-plate, so a transponder saves money and hassle.
Who pays tolls on a rental?
The guest is responsible for tolls during their trip. State this in your listing and recover documented toll costs.
Should I keep an EZ-Pass in the car?
Yes. It charges the lower transponder rate and avoids higher pay-by-plate bills. Keep the account active.
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